Shipping/Return Policy

RETURN POLICY
Please keep all original packaging! We will only accept a return if returned in original boxes that you received it in. All products, EXCEPT software, Recorders, Printers, and any other unit that records time or has a counter may be returned for exchange within 10 days from date of delivery (the products must be brand new, in perfect condition, a perfect box and never used, with all manufacturers included accessories). Please contact us via e-mail, call us at 718-666-2964 for a return authorization number, please include your original order number and invoice number with all correspondence. You will be given a Return Authorization Number and instructions on how and where to ship. No unauthorized returns will be accepted. A return authorization number will be issued by Cctv-4sale.com and must accompany all returns. Items returned for credit will be rejected if no authorization number has been issued or freight has not been prepaid. Items returned for restocking are subject to a minimum 20% restocking fee. Return Authorizations are valid for 10 days from the date issued. All products returned must be in original packaging, and include all reference materials included in the original package.